Ann Scott Blouin RN, PhD, FACHE – President & Founder
Ann founded PSQ Advisory to deliver strategic guidance to America’s health systems. Believing that quality and patient safety are critical to the overall strategic success and financial well-being of health care systems, she has been advising clients in this area for the past fifteen years. Dr. Blouin works with the board and senior leadership to help organizations achieve successful performance on financial and clinical metrics through an organizational focus on improvement science and harm avoidance.
Prior to founding PSQ Advisory, Dr. Blouin was the Executive Vice President of Customer Relations at The Joint Commission, providing leadership in aligning the strategic and operating goals of the organization with its client base. The Joint Commission accredits and certifies more than 21,000 health care organizations and programs, with operating revenues exceeding $250M, including a large global customer base. Joint Commission is the only accrediting organization with programs spanning all settings across the care continuum.
With more than 30 years of health care administration, consulting and clinical nursing experience, Dr. Blouin has held key senior leadership positions at community teaching hospitals and academic medical centers. While serving in key leadership roles with the consulting firms of Deloitte, Ernst & Young, Cap Gemini and Huron Consulting Group, she worked with multiple health systems across the United States and Canada to help them improve operating cost efficiency and effectiveness, revenue management, care coordination, and quality and patient safety. Specific areas of expertise include strategic planning in rapidly changing environments, contemporary leadership, organizational design, care management, business case development for quality and safety, high reliability, and clinical integration.
Dr. Blouin has published and presented extensively on topics focused on health care leadership, patient care quality and safety as well as nursing, and served as an adjunct faculty member at several Chicago area schools of nursing and medicine. She is currently faculty at Loyola University’s Marcella Niehoff School of Nursing where she has been a long-standing member of Dean’s Council. Dr. Blouin recently led several workshops and lectures at the Fifth Middle East Conference on Quality & Safety, sponsored by Hamad Medical Corporation in Doha, Qatar.
Dr. Blouin earned her PhD in Nursing Sciences and MBA from the University of Illinois at Chicago. She received her MSN with honors from Loyola University of Chicago, and BSN with high honors from Lewis University in Romeoville, Illinois. She is a Fellow of the American College of Health Care Executives. She has been awarded several notable honors, as the Outstanding Alumna (Lewis University); Damen Award (for excellence in service, Loyola University of Chicago); and the 2017 University of Illinois Joan L. Shaver Nursing Leadership Award. Dr. Blouin is a certified Green Belt in Lean/Six Sigma/Change Management methodologies.
Dr. Blouin currently serves as an editorial advisor for the Journal of Nursing Administration and American Nurse Today. Dr. Blouin served the National Academy of Sciences’ in the development of “The Role of Accreditation in Achieving the Quadruple Aim”. Dr. Blouin currently serves on the Institute for Healthcare Improvement (IHI) Board of Directors, the IHI Certification Board, and has joined two healthcare technology start-up boards, Vitalacy and Elemeno Health. Ann is also a current Board member of Ensign Group, a public company focused on delivering excellent quality and safety in post-acute care settings (skilled nursing, assisted living, home care, hospice). Her prior governance experience includes Board tenure and Vice Chair on the National Patient Safety Foundation, a senior citizen community board and a federally qualified health care clinic board.